Expeditor Job at Acro Service Corp, Newport News, VA

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  • Acro Service Corp
  • Newport News, VA

Job Description

This role is an Administrative Assistant / Expediter supporting buyers by tracking inbound shipments, maintaining visibility of shipments, and updating internal systems . This is a critical operational role focused on logistics coordination and shipment visibility, not a traditional admin position.

The purpose of the role is to remove shipment-tracking burden from buyers , allowing buyers to focus on placing POs.

Key Responsibilities

  • Track inbound shipments (domestic and international)
  • Monitor shipment milestones and ETA changes
  • Update arrival dates and shipment status in Trilogy (proprietary ERP)
  • Maintain tracking documentation primarily in Excel
  • Pull data from Infor Nexus (when applicable) and external carrier websites
  • Manually track shipments when freight is customer-owned
  • Communicate delays, changes, and priorities to:
  • Buyers
  • Suppliers / vendors
  • Internal teams
  • Work very closely with assigned buyer (“BFF-level” partnership)
  • Support prioritization of shipments based on business need (role may grow into more supplier-priority communication over time)

Systems & Tools

Required

  • Microsoft Excel (Must-Have – Hands Down)
  • VLOOKUP
  • IF statements
  • Concatenate
  • Formulas (calculations, comparisons)
  • Outlook & Teams

Shipment Tracking Breakdown

  • Company-Controlled Freight
  • Tracked via Infor Nexus
  • Integrated visibility across shipment milestones
  • Customer-Owned Freight
  • Requires manual tracking
  • Uses carrier websites (UPS, FedEx, vessel tracking)
  • More time-intensive and detail-heavy

This role manages both shipment types .

Excel Usage Details

  • Weekly cycle of pulling open PO data
  • Use SQL-generated data tables as input
  • Carry comments forward week-over-week using lookups
  • Identify “gaps” that need follow-up
  • Continuously update and maintain shipment status documentation

Must-Have Skills

  • Advanced Excel proficiency
  • Strong written and verbal communication
  • Experience tracking shipments (domestic or international)
  • Ability to manage repetitive, ongoing work
  • Detail-oriented, organized, self-motivated, and able to multitask

Nice-to-Have

  • Infor Nexus (shipment tracking platform)
  • SQL
  • Microsoft Access
  • General ERP experience (Trilogy is proprietary; no prior experience expected)

Successful Backgrounds

  • Logistics, shipping, imports, or supply chain exposure
  • Experience working with imported products
  • Prior expediter or buyer support experience

Work Model

  • In-office, 5 days per week (initially)
  • Opportunity to move to hybrid (Mon/Fri WFH) if converted to full-time and performance is strong
  • Buyer partner is onsite full-time

Hiring Urgency

  • Extremely urgent

Interview Process

  • Interviews will be virtual for speed
  • Likely one interview , with a second if needed

Key Notes for Agencies

  • This is not a buyer or planner role
  • Excel skills will be validated during interviews
  • Behavioral questions will be used to confirm real Excel experience
  • Accuracy on resumes is critical

Job Tags

Full time, Work at office

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