Job Description

Job Title: Director of Operations – CPG & Packaging

Location: Hollywood, CA, Hybrid Remote Role

Type: Full-Time

Industry: Consumer Packaged Goods (CPG), Packaging

Travel: Domestic & International Travel Occasionally Required

About Us: sourceM is a rapidly growing product development and sourcing agency specializing in consumer-packaged goods and innovative packaging solutions. Our clients range from emerging startups to global brands, and we pride ourselves on delivering high-quality, technically intensive, and market-ready products with speed and precision.

The Role: We’re seeking an experienced operations leader who has directly managed teams and owned end-to-end execution within CPG and/or packaging environments. The role calls for a candidate that has hands-on experience in global sourcing, product development, and quality/compliance, along with a proven ability to anticipate issues, solve complex problems, and build systems that prevent repeat challenges. This position reports directly to the Vice President of Operations and leads a team of product/project managers.

Just as important, this position requires a strong client-partner mindset—someone who can understand client perspectives, set clear expectations, and resolve issues thoughtfully while maintaining long-term, collaborative relationships.

Key Responsibilities:

🧠 Product Development

• Manage and mentor a team of product/project managers
• Partner with internal and external resources to ensure manufacturability and compliance from concept to launch
• Evaluate materials, packaging formats, and production methods for feasibility, cost efficiency, and sustainability

📦 Sourcing & Supply Chain Management

• Oversee global sourcing strategies and supplier relationships
• Optimize logistics, inventory management, and cost efficiencies
• Collaborate with cross-functional teams to ensure warehousing, fulfillment and import operations run smoothly to ensure on-time, in-full (OTIF) seamless customer delivery

🧪 Quality & Compliance Leadership

• Enforce rigorous quality assurance and test protocols across all product categories
• Ensure compliance with global regulatory standards (FDA, CPSC, REACH, Prop 65, etc.)
• Oversee root cause analysis and the creation and implementation of corrective action plans
• Lead product risk assessment reviews
• Monitor vendor assessments
• Assess projects for potential problems proactively avoiding them and/or quickly resolving them

📊 Operational Excellence

• Partner with the Vice President of Operations to build and refine SOPs, KPIs, and reporting systems to drive continuous improvement
• Translate strategic initiatives into actionable operational plans with milestone tracking and accountability.
• Provide regular performance reports highlighting risks and opportunities

What We’re Looking For:

• 8+ years of experience in operations, quality, or supply chain roles within CPG, packaging, or manufacturing
• Record of preventing and solving problems
• Deep knowledge of product testing, regulatory compliance, and quality systems
• Proven track record in global sourcing and logistics
• Demonstrated ability to understand client perspectives, set clear expectations, and tactfully resolve issues in a manner that preserves strong, collaborative relationships.
• Strong leadership, communication, and project management skills
• Champion of AI/technology integration
• Bonus: Experience with sustainability initiatives

Why Join Us?

• Work with a passionate, collaborative team shaping the future of packaging and consumer products
• Opportunity to help lead and scale operations in a high-growth environment
• Salary range $100k - $130k, benefits, and room for advancement
• Hybrid work environment of work from home three days a week and in our dedicated office at The Preserve (Hollywood, CA) two days a week

If you're a strategic thinker with a hands-on mindset and a passion for quality and innovation, we’d love to hear from you!

Apply now and help us build the next generation of great products!

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