Job Description

Automotive Service Director

Lead Operations. Build Culture. Drive Growth.

At Krause Auto Group weve been family-owned and operated for over 30 yearsand our continued success comes down to one thing: our people.

We dont see employees as numberswe invest in them. From leadership development to internal promotions we are committed to helping our team members grow succeed and build long-term careers. With a portfolio of 12 world-class brandsincluding BMW Mercedes-Benz Ford Lincoln Hyundai Genesis Kia Nissan Honda Volvo Lamborghini Aston Martin Rolls-Royce Koenigsegg McLaren and Lotus Carsacross Georgia South Carolina North Carolina Florida and Texas we offer unmatched opportunity for growth.

We are currently seeking a high-impact Automotive Service Director to lead operations at one of our newest high-volume import dealerships in the Northern Atlanta area Krause Family Hyundai. This is a rare opportunity to step into a busy well-established shop with a strong teamand take it to the next level.

Why This Role Stands Out

This is more than a management positionits a leadership opportunity with real influence.

Youll step into a high-performing high-volume service department supported by experienced advisors and efficient technicians while also having the autonomy to refine processes elevate performance and shape the future of the department.

What We Offer

• Aggressive Compensation Plan
• Free Health Insurance Option Available
• 401(k) with Company Match
• HSA Company Contributions
• Dental & Vision Insurance
• Paid Vacation PTO & Holiday Pay
• Career Advancement & Promote-From-Within Culture
• Employee Discounts on Products & Services
• Family-Owned People-First Culture
• Long-Term Stability with a Growing Organization

Your Impact

As Service Director youll own the performance culture and profitability of the entire service department.

Key Responsibilities

• Lead all fixed operations within the service departmentfrom write-up to delivery
• Drive revenue efficiency and profitability through strong operational leadership
• Manage mentor and develop a skilled team of technicians and service advisors
• Maintain and elevate Customer Satisfaction Index (CSI) performance
• Optimize workflow processes and shop productivity in a high-volume environment
• Partner with Parts and Sales to create a seamless customer experience
• Recruit train and retain top talent to build a best-in-class team
• Oversee budgets expense control and departmental financial performance
• Leverage tools like CDK Global and Xtime to improve efficiency and customer experience
• Collaborate with executive leadership and OEM partners to drive innovation and growth

What You Bring

• Proven leadership experience in an import dealership service department
• Strong track record of driving profitability efficiency and CSI
• Hands-on leadership style with the ability to motivate and develop teams
• Experience managing high-volume service operations
• Familiarity with CDK and Xtime preferred
• Strong organizational and operational skills
• Ability to thrive in a fast-paced growth-focused environment
• A passion for developing people delivering exceptional service and building something meaningful

Ready to Lead the Next Phase of Growth

If youre a results-driven Service Director whos ready to make an impact within a growing people-first organization this is your opportunity.

Join Krause Auto Group and take your careerand your teamto the next level.

Apply today.

Requirements:

• Must be authorized to work in the U.S. without sponsorship
• Must pass pre-employment background check MVR and drug screening

Krause Auto Group is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race color religion age sex national origin disability genetics protected veteran status sexual orientation gender identity or any other protected status under federal state or local law.

Required Experience:

Director

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