Remote Customer Service Representative Job at VortexWorks, Plano, TX

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  • VortexWorks
  • Plano, TX

Job Description

About VortexWorks

VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries. We connect motivated professionals with flexible, remote opportunities where performance, professionalism, and communication truly matter.

What You’ll Do

  • Handle customer-service or sales calls (inbound and outbound).
  • Follow detailed scripts and procedures.
  • Resolve customer issues using empathy, accuracy, and strong communication.
  • Meet performance goals for quality, response time, and satisfaction.

What You’ll Need

  • Clear English communication (bilingual preferred, additional pay)
  • 2-monitor setup, minimum 1080p resolution each
  • Hard-wired Ethernet connection
  • Windows 11 or higher, 8GB+ RAM, and a USB headset with noise cancellation
  • Quiet, distraction-free workspace
  • Strong work ethic and ability to complete training modules independently

Preferred Background

  • 2+ years of customer-service, call-center, or sales experience
  • Previous remote or performance-based work experience
  • Tech-savvy, reliable, and eager to learn

Please note this is a 1099 contractor position.

Job Tags

For contractors, Work experience placement, Remote work, Flexible hours

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