Job Description

Dental Patient Coordinator

Location: Wilmington, Delaware (On-site)

Pay: Based on Experience

Schedule: Monday-Thursday, 7:35a-5pm & Fridays 8am-1pm

Duration: Temp-to-Hire, Full-Time

Position Overview

Our client, a specialty dental practice in Wilmington, DE, is seeking an organized, personable, and customer-focused Dental Patient Coordinator to join their team. This is a full-time, temp-to-hire opportunity offering competitive compensation based on experience.

In this role, the Dental Patient Coordinator will be responsible for creating a positive first impression for patients, managing scheduling, and ensuring the front office operates smoothly. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities

• Welcome patients and complete check-in procedures with a positive, professional attitude
• Answer incoming calls, assist with questions, and manage the appointment schedule
• Verify insurance coverage and secure any required authorizations
• Process payments, including co-pays and outstanding balances
• Maintain accurate and confidential patient information in accordance with HIPAA guidelines
• Keep the daily schedule running smoothly by managing patient flow
• Collaborate with clinical staff to support efficient office operations
• Communicate with patients regarding follow-up care, reminders, and scheduling needs
• Ensure the front desk and waiting area remain clean, organized, and presentable

Skills

• High school diploma or equivalent
• At least 5 years of front desk or customer service experience (dental or medical setting preferred)
• Knowledge of dental terminology, procedures, or insurance is a plus
• Experience with dental office software (such as Dentrix, Eaglesoft, or Open Dental) preferred
• Strong communication skills and the ability to multitask in a fast-paced environment
• Professional presentation and excellent attention to detail
• Bilingual in English and Spanish is a plus, but not required

For more information regarding this position or other opportunities contact J & J at:

Newark@JJstaff.com or 302-738-7800.

Why Join J & J?

J & J is a veteran founded and owned company honored by Forbes as one of the nation’s Best Professional Recruiting Firms.

Since 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands of candidates with thriving local companies. J & J works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits. Stay on top of every opportunity - whenever you choose - even on the go. Download J & J’s Buzz app and get 1-tap apply, notifications of AI-matched jobs, and much more. Get Started at:

We Specialize in: Office, Skilled Industrial, Technical/IT, Healthcare, Legal, Accounting & Finance, Academic, Pharmaceutical, & Professional. Benefits: J & J offers weekly pay, Direct Deposit, Medical, Dental and Vision Benefits, Paid Time Off, and a Referral Bonus.

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