Job Description

Job Summary

We are seeking a professional and organized Medical Administrative Assistant to support daily office and clinical operations. This role involves managing administrative tasks, assisting patients, and maintaining accurate records while ensuring compliance with healthcare regulations and confidentiality standards.

Key Responsibilities

• Provide front desk and administrative support in a clinical or office setting
• Manage patient correspondence, documentation, and scheduling
• Maintain and update records in electronic medical record (EMR) systems (e.g., Epic)
• Ensure compliance with HIPAA regulations and confidentiality standards
• Assist with general office management tasks and workflow coordination
• Communicate effectively with patients, providers, and staff
• Prepare and manage documents using Microsoft Office tools (Word, Excel, PowerPoint)
• Handle inquiries and provide excellent customer service
• Support team collaboration and assist with daily operational needs

Required Qualifications

• High School Diploma or GED
• Minimum 1 year of administrative experience in an office or clinical setting
• Basic knowledge of:
• Administrative and office management processes
• Medical terminology and healthcare protocols
• HIPAA regulations
• Basic proficiency in:
• Microsoft Word, Excel, and PowerPoint
• Electronic Medical Records systems (e.g., Epic)

Core Skills

• Administrative support & front desk operations
• Documentation & correspondence management
• Strong verbal and written communication
• Customer service & interpersonal skills
• Organization and time management
• Attention to detail and confidentiality
• Conflict resolution and problem-solving
• Ability to work independently and collaboratively

Benefits:

Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

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