Customer Service Representative Job at Comptech Associates, Whitehouse Station, NJ

d2pKV3ZHZGhMbGZ3Y1lURTNIem5mdXo5REE9PQ==
  • Comptech Associates
  • Whitehouse Station, NJ

Job Description

Job Title: Client Scheduling Coordinator

Location: Whitehouse Station, NJ

Duration: 6 Months (Contract to Hire-CTH)

Work schedule-4 days on site, 1 date WFH

Work Hours-likely to be 9-:5:30 or 9:30-6:00 but will be confirmed at time of offer

Interview: on site and they generally only do one

Summary :

The main role of a Client Scheduling Coordinator is to function as the point of contact between Client and the client throughout the home assessment scheduling process and support our Risk Consultants in meeting monthly/yearly production and timeliness goals. Our coordinators work diligently to build relationships to create strong partnerships with internal and external business partners to manage the home assessment scheduling process in an assigned territory. Acting as a subject matter expert on the geography of their assigned territory while working to ensure that appointments are scheduled logically and efficiently. During the scheduling process, they provide exemplary customer service.

Job Responsibilities:

• Acting as the point of contact between Client and the client throughout the home assessment scheduling process

• Making a high volume of outbound contacts (calls/emails) to secure appointments

• Maintain an appointment-setting process that accommodates the needs of both clients and business partners

• Follow through with all tasks in an effective and efficient manner by using company and department resources

• Consistently complete tasks with an increased focus on the details to improve the scheduling experience

• Proactively and clearly communicate needs and concerns

• Work to collaboratively respond to inquiries within 24 hours of receipt

• Provide trends, availability issues, and scheduling concerns in a timely manner to leadership monthly

• Communicate clearly and in a professional manner with all internal and external business partners. (emails, phone calls, MS Teams chat)

Skills:

• Effective, strong, and service focused communication skills, both verbal and written”

• Outlook-must be able to manage multiple calendars for scheduling of appointments

EXCEL- data entry

Experience/Education:

• GED/High School Education- Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus

• Must have a strong experience,2-4 years Customer Service experience

Job Tags

Contract work

Similar Jobs

IVY LOGISTICS LLC

Delivery Drivers with your own Vehicle (ATL) Job at IVY LOGISTICS LLC

 ...Job Description We are hiring full-time Independent Contractor Delivery Drivers with their own Vehicle for daily last-mile package delivery. This is not a load board and not a freight or box truck job. Youll be delivering small to medium-sized packages to residential... 

IAC

Director of Electrical Engineering Job at IAC

Position Summary The Electrical Engineering Director will lead the design and execution of electrical engineering functions across capital projects, focusing heavily power distribution, low-voltage electrical control systems, instrumentation, and cross-functional team...

Insight Global

Electrician Job at Insight Global

 ...Certification Nice to Have Skills & Experience - Previous experience in the Data Center space Job Description Insight Global is looking for Journeymen Electricians to support one of our clients in the mission critical space in Cedar Rapids, Iowa. You... 

SidelineSwap

Fall Sports Marketing Internship Job at SidelineSwap

 ...Description SidelineSwap ( is the #1 online marketplace in sports, and was recently ranked the 13th fastest growing marketplace (...  ...and learn from, our team? We're hiring fall interns to join our Marketing, Merchandising, and Partnerships teams as we build the best buying... 

Joseph & Luke Logistics LLC

Delivery Driver (1099 Contractor) - Use Your Own Vehicle - $750-$1,000 Job at Joseph & Luke Logistics LLC

 ...Joseph & Luke Logistics LLC is seeking reliable Independent Delivery Drivers (1099 Contractors) to deliver small parcels in the Adams...  ...deliveries to residential homes along assigned routes using their own vehicle. This opportunity is ideal for individuals looking for...