Desktop Support (entry‑level) Job at SoTalent, Brownsville, TX

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  • SoTalent
  • Brownsville, TX

Job Description

Job Title: Desktop Engineer

Location: Brownsville, Texas, United States

Type: Full Time

Our Client is seeking an entry‑level Desktop Support professional to join their IT support team. This is a hands-on, on‑site opportunity ideal for candidates looking to build a strong foundation in end-user support, networking, and enterprise IT operations.

This is a 100% onsite role. Remote or work‑from‑home options are not available .

What You’ll Do

  • Support day-to-day operations of LAN-based network environments
  • Assist with installation, configuration, and maintenance of computer hardware and software
  • Provide support for voice and communication systems, including cabling, phones, headsets, and related applications
  • Perform structured cabling for new and existing locations to support network and telephony equipment
  • Troubleshoot, repair, and upgrade desktop and laptop systems
  • Deliver Tier 1 support for hardware and software issues
  • Help manage and track IT equipment inventory across locations
  • Perform additional tasks as assigned by IT leadership

What We’re Looking For

  • Current student, recent graduate, or professional with computer-related education or hands-on IT experience
  • Strong understanding of networking fundamentals, including routing concepts
  • Experience supporting network hardware in distributed environments
  • Exposure to virtual networking environments (VMware preferred)
  • Familiarity with enterprise networking hardware (e.g., Cisco, Juniper)
  • Hands-on troubleshooting experience with routers, switches, firewalls, NICs, and telecom devices
  • Understanding of VoIP technologies and VoIP over WAN environments
  • Ability to work at a computer for extended periods
  • Flexible availability and willingness to work additional hours when needed

Preferred Qualifications

  • Bachelor’s degree in a computer-related field or Relevant technical certifications with equivalent practical experience

Job Tags

Full time, Remote work, Flexible hours

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